Axiom Worldwide Technical Support Services
- Product installation
- Warranty support
- Post-warranty service agreements
- Telephone technical support
- Spare parts assistance and support
- Maintenance services
Advantages to Using Axiom Worldwide Technical Support
Unique product knowledge
Because we are the manufacturer, Axiom Worldwide Technical Services personnel have the most in-depth knowledge of, and specific training for, our DRX product line.
Immediate access to inventory
Only Axiom Worldwide Technical Services personnel have immediate access to the complete line of DRX parts and equipment, and can deliver it within your schedule.
Top notch service and responsiveness
When you work with our team, you get access to our toll-free response center, where you can place service requests and find answers to many of your questions.
Drawbacks of Using Other Service Organizations
It is extremely difficult for the large, general service organizations to match Axiom Worldwide's field personnel in the specialized, in depth knowledge of and current training on the entire DRX product line. We are the only experts in the products we manufacture.
Technical Services Staff Qualifications
Whenever they are needed, our technical services personnel will be there, and conduct themselves in the courteous, considerate and professional manner you've come to expect from our team. Our highly trained technicians are:
- Graduates of our extensive service and maintenance training programs
- Factory trained and certified on all DRX manufactured and distributed equipment
- Committed to a continuing program of skills development
- Fully supported and backed by Axiom Worldwide and its global resource network
If you need service please call our Technical Support Department at 877-438-0663. |